Under Passport Seva, new measures and procedures have been introduced in order to improve governance in Passport Offices,the new measures and procedures are aimed at ensuring citizens'comfort,improvement in delivery of a passport services,transparency and enhanced security.Applicants are now required to present themselves at the respective Passport Seva Kendra(PSK) for enabling the Passport Issuing Authority to obtain applicants'photographs,biometrics and granting decision in their presence.
HYDERABAD
The Regional Passport Office (RPO) Hyderabad has introduced a new facility “On hold appointment” for people who fail to bring the required documents to the Passport Seva Kendra (PSK). They can now schedule their next visit at their convenience.
“This is a new facility being introduced as several people face this problem at PSKs after scheduling an appointment. They are asked to come back with the missing documents by the officers. But now they can schedule their appointment for the next visit there and then itself,” the RPO Hyderabad, Ashwini Sattaru told a press conference here on Tuesday.
Visit the RPO personally
She said the RPO will also allow people to directly visit the RPO anytime between 9.30 a.m. and 11.30 a.m. from Monday to Friday to get their grievances redressed. Three enquiry counters with dedicated offers of the rank of Superintendent will listen to applicants’ grievances and these include reasons for issuance of passport, pending documents submission or re-police verification.
Policy and legal officers will also be available to address complicated cases like divorced parents, date of birth issues and adoption issues among others. If the applicants are not satisfied they can also request an audience with the Deputy Passport Officer or Regional Passport Officer.
Ms. Ashwini said grievances can also be registered at the Central Government’s portal ‘www.pg.portal.gov.in’ and track the status online. All the state related complaints are sent to RPO Hyderabad on daily basis and solved. Applicants from A.P. and Telangana can write to ‘po.hyderabad@passportindia.gov.in’ directly.
The RPO said students are considered as a special category and those migrating to Hyderabad from their villages or towns can get their passports based on the submission of their college bonafide certificate. “We will enquire in the college and also at their permanent residence in their villages and they don’t need to submit any residence proof from the city,” she said. In case of minor children it is not mandatory for the parents to have passport before applying the same for their minor children. In such cases passport will be issued after police verification.
She said Hyderabad RPO has been creating an applicant-friendly approach and this has led to clearance of 84,806 passports in August, which is a national record. In the last three months itself 1,99,685 passports have been issued while in the first three quarters of this year 4,68,184 passports were issued.
2 croreth application at Hyderabad
The RPO Hyderabad processed the 2 croreth passport application of the country since the new Passport Seva Kendra system has come into force. The applicant is a two-month old baby, Baby Anaika Dia, whose application was processed and issued within two hours. Her parents Saleem Pasha Mohammed and Yasmin Kalluri applied at the Tolichowki PSK at 10.30 a.m., it was printed at 12.18 p.m. and dispatched at 2.28 p.m. on the same day. Ms. Ashwini handed over the passport to the baby at the press conference.
EOM
RELATED NEWS
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“On hold appointment” started at Hyderabad passport office
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Walk-in facility at passport kendras
Passport Office, Hyderabad was opened in the year 1976 after bifurcating from Passport Office, Chennai. The Passport Office was started as a small organization and after 23 years of public service the workload has increased more than 10 fold with corresponding increase in staff strength. Today, it has grown into the second biggest office next to Mumbai office. In Secunderabad, which is very close to the railway station, bus stop and airport.
Office Space: We have shifted to our own premises in
Secunderabad, which has three floors consisting of 60,432 sq. ft. There is a
proposal to construct residential complex within the premises of the new
office.
Indian Passport Renewal, Re-issue–Required Documents,
Process. NO Need for Agent.
about:blank
Many
of us have lot of questions regarding Indian passport renewal (it is called
re-issue by passport seva kendra, read note below) like below.
Do
I need Police verification letter
Do
I need to get an affidavit from notary
Do
I need to get a letter from someone like SP, District Collector, Military
Officer
Would
I need an agent for renewal ? I don’t know the process
So
many other questions…In fact, I had the same set of questions. Recently, I had
my passport renewed/ re-issued at Hyderabad Passport office. Let me share my
experience and some insights.
Note:
“Renewal and Re-issue are used interchangeably in the article. There is subtle
difference. The term renewal is used, if you have a passport with Short
Validity Passport (SVP) and you are applying for extending the same. In that
case, you will still be getting a new book. Unlike, Re-issue relates to
exhaustion of pages, passport reaching the end of 10 year validity. The below
experience is for Re-issue, but I have used to the terms interchangeably”
Background : My passport is
set to expire in under 6 months and I have renewed the passport before expiry.
Set of documents may vary , if expired passport…nevertheless, the process
should not change.
Step by Step Process for Indian Passport Renewal /
Re-issue:
1. Register Online
at Passport Seva Website :
All you need to do is go online and register yourself at
the Passport Seva Website . You will be asked to enter
some basic Information regarding your current address, if any changes to your
current status like Marriage, if you would like to add your spouse name, etc.
Just enter the details and save it.
2. Book a Slot or
Walk –in :
You will asked to book a slot right after you register. You
can do that using the option. You can only book slots when they open.
Depending on the Passport Seva Kendra the timings will vary. For Hyderabad, the
slots open at 4 PM. You need to visit Passport Seva Kendra Slot Open timings Webpage to
get the most updated information. Just search online on the
passport seva Kendra page. Typically for renewal/ re-issue, if you
do NOT get a slot, do NOT worry. You can walk-in to a passport seva Kendra
between 9 and 11 AM for Hyderabad PSK. This information and time
can vary by passport seva Kendra. You need to check the website for details. In
fact, I got this information when I went to the passport office to get
some background information. There is a misconception that
walk-in appointments are only for Tatkal, but that is not true for renewals.
3. Identify the
list of documents :
You have a nice step by step guide to help you identify the
list of documents that you need for your passport renewal. If you go to the
home page and click on list of documents required under the section of renewal
/ re-issue, you will get a form to select options. Based on options it will
show the list of documents that you need. These are the documents you
will need. NO Additional documents are required. In fact, I called the customer
support as well and they said the same list and my experience at Passport seva
Kendra says the same. You do NOT require additional documents. Do
NOT listen to others.
List of documents for Indian Passport Renewal / Re-issue
§ You
must print out the online form that you printed out with the Application
Reference number ( ARN ) and carry with you. It is mandatory to have this
document with you.
Same Address as in your Old Passport
§ You do
NOT need anything other than photo copy of your passport first page, last page
and the page with ECNR info. You will do self-attestation ( your own signature)
§ You may
carry current address proof like a utility bill or Bank statement or Voter
card, etc… see below for some of those documents.
§ If you
would like to add your spouse name, carry original and photo copy of your
marriage certificate. It is required.
Change in Address – Different one from your Old passport
address
§ Just
like above, first, last and ECNR page photo copy with self attestation
§ Address
proof of change in address – Any one of the below is acceptable.
§ Any
one of the Utility bills like Water, Telephone, Electricity Bills –
You need at least for 2 months of which one should be of current
year and other should be of previous year.
§ Proof
of gas connection.
§ Ration
Card with address .
§ Bank
Statement for 1 year, Passbook of the bank account with address on it.
§ Any of
the cards like Adhar card, Voter ID, etc.
There are other set of documents that you can get off the
website. The above are very common ones.
4. Go to Passport Seva Kendra
If you have got a slot, go at that exact time or 15 min
before, no need to go there and sweat. If you would like to walk-in,
thats even better. I did a walk-in without any appointment. It went fine.
All the details about process in PSK will be described in next
article.
Do I need a Passport Agent ? What value do they
add ?
Well, first thing that comes to our mind is do I need an
agent to get my passport renewed. Honestly, it is not required. Things
have changed quite a bit and the process has been streamlined. You do NOT need
an agent. There are many stories that agent might say to you like I will
get you slot, etc…but, the fact is that you do NOT need an agent. If you go
online at the time they say as mentioned in website, you should be fine.
They go out in first 30 min or so. But, typically for re-issue or renewal
you do not need one. You can directly walk-in to the passport seva Kendra in
the specified time.
Regional Passport Office, Ahmedabad
Contact Person: Shri Zaigham Ali Khan
Designation: Regional Passport Officer
Telephone:079-26309103
Fax: 079-26309118
E-mail:rpo.ahmedabad@mea.gov.in
Contact Person: Shri Zaigham Ali Khan
Designation: Regional Passport Officer
Telephone:079-26309103
Fax: 079-26309118
E-mail:rpo.ahmedabad@mea.gov.in
Passport Office, Amritsar
Contact Person: Shri J.S. Sodhi
Designation: Passport Officer
Telephone:0183-2506251
Fax:0183-2502104
E-mail:rpo.amritsar@mea.gov.in
Contact Person: Shri J.S. Sodhi
Designation: Passport Officer
Telephone:0183-2506251
Fax:0183-2502104
E-mail:rpo.amritsar@mea.gov.in
Regional Passport Office, Bangalore
Contact Person: P. S. Karthigeyan
Designation: Regional Passport Officer
Telephone: 080-25706146 / 25706128
Fax: 080-25706124
E-mail:rpo.bangalore@mea.gov.in
Contact Person: P. S. Karthigeyan
Designation: Regional Passport Officer
Telephone: 080-25706146 / 25706128
Fax: 080-25706124
E-mail:rpo.bangalore@mea.gov.in
Passport Office, Bareilly
Contact Person: Shri Sita Ram Yadav
Designation: Passport Officer
Telephone: 0581-2311874 / 2301027
Fax: 0581-2302031
E-mail: rpo.bareilly@mea.gov.in
Contact Person: Shri Sita Ram Yadav
Designation: Passport Officer
Telephone: 0581-2311874 / 2301027
Fax: 0581-2302031
E-mail: rpo.bareilly@mea.gov.in
Passport Office, Bhopal
Contact Person: Ms. L.K. Vaghela
Designation: Passport Officer
Telephone: 0755-2775315
Fax: 0755-2774276
E-mail: rpo.bhopal@mea.gov.in
Contact Person: Ms. L.K. Vaghela
Designation: Passport Officer
Telephone: 0755-2775315
Fax: 0755-2774276
E-mail: rpo.bhopal@mea.gov.in
Regional Passport Office, Bhubaneshwar
Contact Person: Ms. Padma Mahanti
Designation: Passport Officer
Telephone: 0674-2564470
Fax: 0674-2564460
E-mail: rpo.bbsr@mea.gov.in
Contact Person: Ms. Padma Mahanti
Designation: Passport Officer
Telephone: 0674-2564470
Fax: 0674-2564460
E-mail: rpo.bbsr@mea.gov.in
Regional Passport Office, Chandigarh
Contact Person: Shri Rakesh Aggarwal
Designation: Regional Passport Officer
Telephone: 0172-2606889 / 2624989 / 2624988 / 2602046
Fax:0172-2601863
E-mail: rpo.chandigarh@mea.gov.in
Contact Person: Shri Rakesh Aggarwal
Designation: Regional Passport Officer
Telephone: 0172-2606889 / 2624989 / 2624988 / 2602046
Fax:0172-2601863
E-mail: rpo.chandigarh@mea.gov.in
Regional Passport Office, Chennai
Contact Person: Shri C. Senthil Pandian
Designation: Regional Passport Officer
Telephone: 044-28206253
Fax: 044-28220678
E-mail: rpo.chennai@mea.gov.in
Contact Person: Shri C. Senthil Pandian
Designation: Regional Passport Officer
Telephone: 044-28206253
Fax: 044-28220678
E-mail: rpo.chennai@mea.gov.in
Regional Passport Office, Cochin
Contact Person: Ms. T.P. Leela
Designation: Actg. Regional Passport Officer
Telephone: 0484-2322660
Fax: 0484-2310915
E-mail: rpo.cochin@mea.gov.in
Contact Person: Ms. T.P. Leela
Designation: Actg. Regional Passport Officer
Telephone: 0484-2322660
Fax: 0484-2310915
E-mail: rpo.cochin@mea.gov.in
Passport Office, Coimbatore
Contact Person: Shri S. Sasikumar
Designation: Passport Officer
Telephone: 0422-2301415
Fax: 0422-2306660
E-mail: rpo.cbe@mea.gov.in
Contact Person: Shri S. Sasikumar
Designation: Passport Officer
Telephone: 0422-2301415
Fax: 0422-2306660
E-mail: rpo.cbe@mea.gov.in
Passport Office, Dehradun
Contact Person: Shri Jai Kumar
Designation: Passport Officer
Telephone: 0135-2652160
Fax: 0135-2652161
E-mail: rpo.dehradun@mea.gov.in
Contact Person: Shri Jai Kumar
Designation: Passport Officer
Telephone: 0135-2652160
Fax: 0135-2652161
E-mail: rpo.dehradun@mea.gov.in
Regional Passport Office, Delhi
Contact Person: Shri Anurag Bhushan
Designation: Regional Passport Officer
Telephone: 011-26184000
Fax: 011-26161783
E-mail: rpo.delhi@mea.gov.in
Contact Person: Shri Anurag Bhushan
Designation: Regional Passport Officer
Telephone: 011-26184000
Fax: 011-26161783
E-mail: rpo.delhi@mea.gov.in
Passport Office, Ghaziabad
Contact Person: Veena Sharma
Designation: Passport Officer
Telephone: 0120-2701211
Fax: 0120-2782770
E-mail: rpo.ghaziabad@mea.gov.in
Contact Person: Veena Sharma
Designation: Passport Officer
Telephone: 0120-2701211
Fax: 0120-2782770
E-mail: rpo.ghaziabad@mea.gov.in
Regional Passport Office, Guwahati
Contact Person:
Designation: Regional Passport Officer
Telephone: 0361-2220606 / 2228547 / 2264841
Fax: 0361-2260101
E-mail: rpo.guwahati@mea.gov.in,rpone@nic.in
Contact Person:
Designation: Regional Passport Officer
Telephone: 0361-2220606 / 2228547 / 2264841
Fax: 0361-2260101
E-mail: rpo.guwahati@mea.gov.in,rpone@nic.in
Regional Passport Office, Hyderabad
Contact Person: Dr. K. Srikar Reddy
Designation: Regional Passport Officer
Telephone: 040-27715115 / 27715333
Fax: 040-27705656
E-mail: rpo.hyderabad@mea.gov.in
Contact Person: Dr. K. Srikar Reddy
Designation: Regional Passport Officer
Telephone: 040-27715115 / 27715333
Fax: 040-27705656
E-mail: rpo.hyderabad@mea.gov.in
Regional Passport Office, Jaipur
Contact Person: Shri S.K. Verma
Designation: Regional Passport Officer
Telephone: 0141-2221414
Fax: 0141-2710219
E-mail: rpo.jaipur@mea.gov.in
Contact Person: Shri S.K. Verma
Designation: Regional Passport Officer
Telephone: 0141-2221414
Fax: 0141-2710219
E-mail: rpo.jaipur@mea.gov.in
Passport Office, Jalandhar
Contact Person: Shri Parneet Singh
Designation: Passport Officer
Telephone: 0181-2222355 / 2225991
Fax: 0181-2236567
E-mail: rpo.jalandhar@mea.gov.in
Contact Person: Shri Parneet Singh
Designation: Passport Officer
Telephone: 0181-2222355 / 2225991
Fax: 0181-2236567
E-mail: rpo.jalandhar@mea.gov.in
Regional Passport Office, Jammu
Contact Person: Shri Rajinder Guptaa
Designation: Passport Officer
Telephone: 0191-2433359
Fax: 0191-2435279
E-mail: rpo.jammu@mea.gov.in
Contact Person: Shri Rajinder Guptaa
Designation: Passport Officer
Telephone: 0191-2433359
Fax: 0191-2435279
E-mail: rpo.jammu@mea.gov.in
Regional Passport Office, Kolkata
Contact Person: Dr. R. Sivakumar
Designation: Regional Passport Officer
Telephone: 033-22345678
Fax: 033-22254762
E-mail: rpo.kolkata@mea.gov.in
Contact Person: Dr. R. Sivakumar
Designation: Regional Passport Officer
Telephone: 033-22345678
Fax: 033-22254762
E-mail: rpo.kolkata@mea.gov.in
Passport Office, Kozhikode
Contact Person: Shri K.P. Madhusoodanan
Designation: Passport Officer
Telephone: 0495-2766936
Fax: 0495-2765470
E-mail: rpo.kozhikode@mea.gov.in
Contact Person: Shri K.P. Madhusoodanan
Designation: Passport Officer
Telephone: 0495-2766936
Fax: 0495-2765470
E-mail: rpo.kozhikode@mea.gov.in
Regional Passport Office, Lucknow
Contact Person: Shri Jai Prakash Singh
Designation: Regional Passport Officer
Telephone: 0522-2305134
Fax: 0522-2305129
E-mail: rpo.lucknow@mea.gov.in
Contact Person: Shri Jai Prakash Singh
Designation: Regional Passport Officer
Telephone: 0522-2305134
Fax: 0522-2305129
E-mail: rpo.lucknow@mea.gov.in
Passport Office, Madurai
Contact Person: Shri V. Sundaraman
Designation: Passport Officer
Telephone: 0452-2526525
Fax: 0452-2521204
E-mail: rpo.madurai@mea.gov.in,
Contact Person: Shri V. Sundaraman
Designation: Passport Officer
Telephone: 0452-2526525
Fax: 0452-2521204
E-mail: rpo.madurai@mea.gov.in,
Passport Office, Malappuram
Contact Person: Shri Abdul K. Rasheed
Designation: Actg. Passport Officer
Telephone: 0483-2739704
Fax: 0483-2739705
E-mail: rpo.malappuram@mea.gov.in
Contact Person: Shri Abdul K. Rasheed
Designation: Actg. Passport Officer
Telephone: 0483-2739704
Fax: 0483-2739705
E-mail: rpo.malappuram@mea.gov.in
Regional Passport Officer, Mumbai
Contact Person: Shri Vinoy Kumar Choubey
Designation: Regional Passport Officer
Telephone: 022-24934973
Fax: 022-24935275
E-mail: rpo.mumbai@mea.gov.in
Contact Person: Shri Vinoy Kumar Choubey
Designation: Regional Passport Officer
Telephone: 022-24934973
Fax: 022-24935275
E-mail: rpo.mumbai@mea.gov.in
Passport Office, Nagpur
Contact Person: Ms. N.P. Keny
Designation: Deputy Passport Officer
Telephone: 0712-2511741
Fax: 0712-2511740
E-mail: rpo.nagpur@mea.gov.in
Contact Person: Ms. N.P. Keny
Designation: Deputy Passport Officer
Telephone: 0712-2511741
Fax: 0712-2511740
E-mail: rpo.nagpur@mea.gov.in
Passport Office, Panaji
Contact Person: Shri Krishan Kumar
Designation: Passport Officer
Telephone: 0832-2437601
Fax: 0832-2437603
E-mail: rpo.panaji@mea.gov.in
Contact Person: Shri Krishan Kumar
Designation: Passport Officer
Telephone: 0832-2437601
Fax: 0832-2437603
E-mail: rpo.panaji@mea.gov.in
Regional Passport Office, Patna
Contact Person: Shri Anand Kumar
Designation: Passport Officer
Telephone: 0612-2207378
Fax: 0612-2227972
E-mail: rpo.patna@mea.gov.in
Contact Person: Shri Anand Kumar
Designation: Passport Officer
Telephone: 0612-2207378
Fax: 0612-2227972
E-mail: rpo.patna@mea.gov.in
Passport Office, Pune
Contact Person: Shri S.G. Rane
Designation: Passport Officer
Telephone: 020-25675419
Fax: 020-25679961
E-mail: rpo.pune@mea.gov.in
Contact Person: Shri S.G. Rane
Designation: Passport Officer
Telephone: 020-25675419
Fax: 020-25679961
E-mail: rpo.pune@mea.gov.in
Passport Office, Raipur
Contact Person: Shri Amarjinus Lakra
Designation: Passport Officer
Telephone: 0771-2263920
Fax: 0771-2263923
E-mail: rpo.raipur@mea.gov.in
Contact Person: Shri Amarjinus Lakra
Designation: Passport Officer
Telephone: 0771-2263920
Fax: 0771-2263923
E-mail: rpo.raipur@mea.gov.in
Passport Office, Ranchi
Contact Person: Shri Y.M. Shukla
Designation: Passport Officer
Telephone: 0651-2443607
Fax: 0651-2442840
E-mail: rpo.ranchi@mea.gov.in
Contact Person: Shri Y.M. Shukla
Designation: Passport Officer
Telephone: 0651-2443607
Fax: 0651-2442840
E-mail: rpo.ranchi@mea.gov.in
Passport Office, Shimla
Contact Person: Shri Rajesh Sharma
Designation: Passport Officer
Telephone: 0177-2650070
Fax: 0177-2658648
E-mail: rpo.shimla@mea.gov.in
Contact Person: Shri Rajesh Sharma
Designation: Passport Officer
Telephone: 0177-2650070
Fax: 0177-2658648
E-mail: rpo.shimla@mea.gov.in
Passport Office, Srinagar
Contact Person: Firdous Iqbal
Designation: Passport Officer
Telephone: 0194-2452405
Fax: 0194-2451224
E-mail: rpo.srinagar@mea.gov.in
Contact Person: Firdous Iqbal
Designation: Passport Officer
Telephone: 0194-2452405
Fax: 0194-2451224
E-mail: rpo.srinagar@mea.gov.in
Passport Office, Surat
Contact Person: Shri D.B. Mahajan
Designation: Asstt. Passport Officer /Actg PO
Telephone: 0261-2331861 / 862
Fax: 0261-2331863
E-mail: rpo.surat@mea.gov.in
Contact Person: Shri D.B. Mahajan
Designation: Asstt. Passport Officer /Actg PO
Telephone: 0261-2331861 / 862
Fax: 0261-2331863
E-mail: rpo.surat@mea.gov.in
Passport Office, Thane
Contact Person: T.D. Sharma
Designation: Passport Officer
Telephone: 022-25832818
Fax: 022-25829434
E-mail: rpo.thane@mea.gov.in
Contact Person: T.D. Sharma
Designation: Passport Officer
Telephone: 022-25832818
Fax: 022-25829434
E-mail: rpo.thane@mea.gov.in
Passport Office, Tiruchirappalli
Contact Person: Shri K. Balamurugan
Designation: Passport Officer
Telephone: 0431-2706622
Fax: 0431-2707515
E-mail: rpo.trichy@mea.gov.in
Contact Person: Shri K. Balamurugan
Designation: Passport Officer
Telephone: 0431-2706622
Fax: 0431-2707515
E-mail: rpo.trichy@mea.gov.in
Passport Office, Thiruvananthapuram
Contact Person: Shri P.V. Mathew
Designation: Passport Officer
Telephone: 0471-2460132
Fax: 0471-2461132
E-mail: rpo.trivandrum@mea.gov.in
Contact Person: Shri P.V. Mathew
Designation: Passport Officer
Telephone: 0471-2460132
Fax: 0471-2461132
E-mail: rpo.trivandrum@mea.gov.in
Passport Office, Visakhapatnam
Contact Person: Shri V.S.D.L. Surendra
Designation: Acting Passport Officer
Telephone: 0891-2745747 / 6
Fax: 0891- 2745748
E-mail: rpo.vizag@mea.gov.in
Contact Person: Shri V.S.D.L. Surendra
Designation: Acting Passport Officer
Telephone: 0891-2745747 / 6
Fax: 0891- 2745748
E-mail: rpo.vizag@mea.gov.in
| Passport Office | Contact Details | ||
D.No.8-2-215 to 219,
Kummarguda, Secunderabad,
PIN-500003
|
Voice: 040-27715333, 27716149
Fax: 040-27705656
E-mail: rpo.hyderabad@mea.gov.in
| ||
| Jurisdiction | |||
Adilabad, Anantapur, Chittoor Rural, Cyberabad, Guntur Rural, Guntur Urban, Hyderabad, Karimnagar, Khammam, Krishna, Kurnool, Mahabubnagar, Medak, Nalgonda, Nizamabad, Potti SriRamulu Nellore, Prakasam, Rangareddy, Tirupathi Urban, Vijayawada City, Warangal Rural, Warangal Urban, YSR District, Yanam.
| |||
| 1. Districts covered under PSKs in Hyderabad (Begumpet, Ameerpet and Tolichowki) : All the above Districts. | |||
| 2. Districts covered under PSK- Tirupati: Chittoor, YSR Kadapa, Potti SriRamulu Nellore and Ananthapur | |||
| 3. Districts covered under PSK - Vijayawada: Krishna, Guntur, Khammam and Prakasam | |||
| 4. Districts covered under PSK Nizamabad: Nizamabad, Adilabad and Karimnagar | |||
